What’s the difference between a group tour and a trip idea?
On our group tours, you will join other people on a set itinerary, departing on the specified date. Our small group holidays are a fun and very cost-effective way to travel with like-minded travellers.
Trip ideas provide inspiration for your own private, tailor-made holiday with us. Most of our group holidays can also be arranged as private holidays with flexible departures to suit you. Please contact us to discuss the options for your family.
What is a tailor-made holiday?
A tailor-made or bespoke holiday is designed to suit your personal requirements and preferences. We will work with you to understand what you want from your holiday and make suitable suggestions. We will help create your perfect itinerary, based on the interests and needs of everyone on your group, your style of accommodation, preferred mode of transport, your budgets, and add any special touches you want.
I love watching wildlife/shopping/exploring history but my family has other interests. Can you design a holiday that will keep all of us happy?
This is a very common and perfectly normal situation that we understand fully well. We design your holiday based on everyone’s interests. We can make arrangements for individual explorations and people in your group to engage in different activities at the same time – great if mum wants to go shopping for earrings at the local market, or join a cooking masterclass, while dad and the kids explore the castle, or one wants to go on an early morning safari while others have a lie in.
All we ask is that if you have children in your group, one adult must accompany them at all times.
At what age do I need to pay the adult price for my child?
Our suppliers’ rules vary depending on the type of service (airlines, trains, hotels, wildlife safaris etc) but we are committed to providing discounted rates for under-18s wherever possible as part of our commitment to provide quality experiences that inform and ignite children’s interests.
What makes us different from other similar holiday companies?
We are committed to creating holidays that are responsible, and a power for good.
As a small independent tour operator with a deep personal interest in the subcontinent’s culture, history and natural habitats, our primary objective is to ensure you have a more meaningful, authentic experience than most mainstream travel agencies or tour operators can offer. We do that by careful curation, of destinations, themes, activities and our partners and charities we support.
We don’t sell tours to every corner of the world or rely on an army of sales ‘destination experts’. Instead, we pride ourselves in our own destination knowledge and passion.
Our work does not stop at creating unique itineraries. We are there every step of the way to execute it to your satisfaction, and engage with you before, during and after your trip.
Despite being a small organisation, you will find that our comprehensive Responsible Travel Charter is full of specific actions we take. For us, Responsible Travel is not about repeating fashionable buzzwords or collecting ‘certificate of good intentions’ from accreditation organisations.
From a business perspective, we understand the desire (perhaps even an existentialist desperation) to claim uniqueness in everything we do. Yet, from a wider humanistic perspective, we sincerely hope that there are other holiday companies who are just as dedicated, enthusiastic and competent as we are in providing you an enriching, memorable and responsible holiday. We just hope that you haven’t found them on the internet yet. If you already have, at the very least we hope you’ll find our prices competitive, and our honesty refreshing.
Are your recommendations impartial?
Unlike other tour operators, we do not own any stake in hotels or overseas ground suppliers. We choose our hotels and partners purely on merit, and our recommendation is always impartial.
Will I receive financial protection when I book?
Yes, absolutely. All our tours are 100% financially protected. Read more here.
What support will I have when I am overseas?
From the time you arrive at your destination to the time you fly back home, you will be taken care of by our reliable and professional network of local tour leaders and guides. In any unforeseen situation, they would be the first port of call at all times during your holiday, but you are also equally welcome to contact us in the UK.
For medical or any other emergencies, if you are not with your tour leader or guide (such as during the night), getting in touch with the hotel manager or reception may be the speediest way to seek help.
For serious issues like crime, stolen/lost passports or any other matter that may require consular assistance, we’d urge you to contact the nearest British High Commission (or the High Commission of the country of your nationality if you are not a British passport holder).
Will my mobile phone work in India?
Compatibility: Most smartphones should just be able to connect to a local network and work seamlessly. Sometimes, you may have to connect to a local network manually if the phone fails to connect automatically. Before leaving for your trip, please check with your UK network provider.
Making/receiving calls: You can avoid paying hefty charges by making calls on WhatsApp (or similar apps) when connected to the hotel wi-fi.
You may also wish to switch off mobile data while roaming.
Using a local SIM: If you intend to make lot of calls while on your holiday, consider buying a local SIM. You’ll need to bring along an unlocked phone to use it with. Often this involves paperwork, but major airports will have retail outlets tailored for international visitors. Bringing some passport size photos might save hassles.