Responsible/Sustainable Tourism
The River House was part of land that was a rubber plantation. The family is involved in the process of restoring the biodiversity in this patch of land, and have chosen to remain small consciously, allowing guests to experience nature and have a greater appreciation of the natural surroundings.
Although, the family is relatively new to the area, they have assimilated well with the community with many of their staff from the region. Many from the staff have had no previous hospitality experience and have been trained in house. Windermere encourages that the team work as a community, thereby learning and enhancing each other’s capabilities. Support is lent to a community lower primary school, where even guests are encouraged to participate by spending time with the children by reading and interacting with them. This helps in enhancing the children’s English prowess, and allowing guests to give back to the community.
Windermere is conscious of their impact in the region and how they can bring about a positive change through participation, contribution and being part of the community of the region. The building for instance was made to merge with the surroundings and not stand out – showcasing the region and its intangibles. This in turn allows guests to have and appreciation, participate and contribute positively to both the community and the land. Windermere Riverhouse has been built on land that was part of a rubber plantation. They wanted to move away from mono-cropping to create a better eco system, thus removed the rubber trees and planted native and tropical plants. This has created an evolving garden rich in birds and butterflies, with these visitor numbers increasing every year.
As a small hotel, the meals are not buffet style, but served course by course. The menu is planned according to what is freshly available in the kitchen garden and the local market. Apart from maintaining freshness, this allows purchase of only what is required, and ensuring that food is not stored nor wasted. A bio-digester is used for treating food waste and converted to biogas for cooking or manure for plants. Energy efficient lighting and appliances are in place along with efficient plumbing. Water is sourced from a natural well and RO filtered water is offered to guests. Although there is some use of plastic bottled water, the used bottles are sent for recycling.